PG's Attic Blog ~ "Policy" Section ~ Shipping, Holds & Pick Ups & Payment

Please Read ~ Shipping, Holds & Pick Ups & Payment Policies

SHIPPING PG’s Attic ships all across Canada and the United States. International shipments will have to be discussed, but be prepared, it will be expensive. Most of our goods are small but in time we may have rather large goods which are obviously harder to ship. In these cases, plans will have to be discussed and worked out! All shipping costs are absorbed by the buyer. We find that in most cases, Canada Post is the cheapest. If you want your item(s) shipped with a different company, then it’s up to you to let us know. We will use the basic, cheapest package that Canada Post offers and calculate the costs and in turn give you a grand total owing. If you want the item(s) rushed or insured, please specify as soon as possible so we can figure out what shipping package is best for you.

HOLDS & PICK UPS

We do NOT hold items unless there's an agreement between PG's Attic and the buyer. If we do hold an item. we require a 30% hold fee until the item is picked up at a scheduled time. This can be done by cash, eTransfer or Paypal. For Ottawa Region and surrounding areas, pick up is encouraged to make the process smoother! We are usually flexible and will try our best to book an appointment for a fast transaction. We do deliver on certain situations, but pick up is preferred. If you don’t drive or can’t pick up, then we can discuss another method. If we deliver, a small charge may be added, especially if we have to go across the city. Note, many times we have met clients half way, if distance is a problem. If an item is too large for your vehicle then just let us know, we can help! We understand that sometimes things happen beyond your control and can’t pick up at scheduled time but a simple email, phone call, or text could be sent at some point before your appointment to make other arrangements. We do not want to waste your time and in turn would appreciate our time not to be wasted as well. Furthermore, we might have others who were interested but turned down because it is ready for pick up. We will work with you if the time schedule turns out that it has to be cancelled. No problem, just make sure you contact us before hand for rescheduling!

PAYMENT

We accept Cash, eTransfer, Money Orders or PayPal. No personal cheques or credit cards please! Note, payment must be received before shipping or during pick up. PayPal or eTransfer are a great way to expedite the payment and shipping of your item(s). Our website is linked with PayPal so just click on the PayPal icon on our “Contact” page and it takes you right to the PayPal site for convenience! It’s that easy and why we encourage you to order through our website!

If you have any questions or problems while viewing the items, ordering, or after shipping and payment, please don’t hesitate to contact us by phone, message button, or email us from the website from the “Contact” page! If you decide to change your mind after ordering and making your payment, please contact us as soon as possible BEFORE the item(s) shipped. Once they are shipped, it’s a done deal. We will work with you with the best of our ability so everyone involved is satisfied and happy in the end!

Thank you! PG’s Attic